Program Manager, Trauma Informed Training

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.


Responsible for the day-to-day management of the organization’s trauma informed training portfolio and supervision of training team staff.   Also responsible for development and delivery of live, virtual live and on-demand, on-line training activities on topics in his or her portfolio which can include providing HIV/AIDS care, trauma and trauma informed care, language access, organizational development, child development and other areas relevant to the mission of the Health Federation of Philadelphia. Overall responsibility for knowledge of current training programs and ability to substitute for absent trainers as well as train new staff. Writes, presents and/or publishes program/grant reports, journal articles and poster sessions as needed. 



  • Responsible for day-to-day management of specific training programs/grants on topics in his or her portfolio and has familiarity with content in other trainers’ portfolios.
  • Supervises (and may hire) and/or directs work of new and current trainers.
  • Designs training curricula and identifies/creates materials to meet the needs of specific training audiences.
  • Ensures delivery of training using a variety of methods, including small group exercises, role plays, case studies and multi-media; coordinates use of guest trainers/consultants.
  • Evaluates training processes and results; provides follow-up training, technical assistance, consultation, coaching and mentoring to programs as needed.
  • Maintains and reports training and project data to supervisor.
  • Continuously does research and attends professional development activities to maintain and expand content expertise.
  • Represents the Health Federation at meetings.
  • Oversight of individual training contracts and budgets.
  • Reviews all training evaluations, provides feedback to consultants and staff trainers and engages in continuous quality improvement of HFP training products.
  • Develops collaborative relationships with related agencies.
  • Produces articles, flyers, and other materials to market training and consultation topics in his or her portfolio.  Presents at professional conferences.



Master’s in Education or Public Health, Social Work, Education or a closely related field, or additional 3-5 years of equivalent experience.



  • At least 3 years of experience supervising staff.
  • At least 5 years current experience in both designing and delivering professional development for relevant audiences.
  • At least 2 years of experience developing and delivering virtual professional development experience and planning and facilitating complex meetings.
  • At least 3 years of experience working in a community-based health center, social service, educational or other health care organization.
  • Content expertise in at least 2 areas related to HFP mission and other public health issues, or organizational development.
  • Excellent written and oral skills.
  • Excellent interpersonal and critical thinking skills.  Ability to develop strong, collaborative relationships with co-workers, clients and trainees.
  • Highly self-motivated and able to work independently.
  • Bi-lingual a strong plus.
  • Instructional design knowledge a strong plus.


Position Type and Work Schedule:

Full time hybrid position, Flex hours Monday- Friday 7:30 am to 6:30 pm.  Option to work remotely up to 8 days per month.  Occasional weekend and evening hours.



Weekly to bi-weekly local travel to multiple sites and community meetings. Occasional state and national travel for training activities, conferences and professional development.


Physical Demands:

Standard office setting. Travel to multiple sites throughout Eastern Pennsylvania and the Philadelphia area.


Proof of COVID-19 Vaccination Requirement:

Proof of COVID-19 Vaccination must be produced upon hire. 


Salary and Benefits

Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life, AD&D and long-term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy. 



The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.