This toolkit was designed to address the many key aspects of portal implementation, activation, and use. While these processes are not inherently linear,we have attempted to lay out this document in a way that cohesively represents the components and concerns that arise throughout the process – from identifying requirements and vendor selection to developing a plan to address issues post-go live. Each section can stand alone so that you only need to review the individual section(s) that apply to your organization and needs. The team at Health Federation of Philadelphia are able to assist with your portal efforts and are happy to be thought partners throughout the process. For technical assistance, please reach out to HCCN Senior Project Manager, Holly Hainsworth, firstname.lastname@example.org.