NHC: Community Health Fellowship Member (Patient Navigator)

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

** Note: All interested applicants must apply via the National Health Corps website (https://www.nationalhealthcorps.org/apply/chf) in order to be considered this position**

National Health Corps: Community Health Fellowship Greater Philadelphia is now recruiting members for their upcoming cohort!

The Community Health Fellowship program recruits, trains, and places 40 individuals in resource-limited organizations in their communities across the country.  All NHC Community Health Fellowship, Greater Philadelphia members must be residents of host site communities. Most members complete 1,700 hours of service during a 42-46 week service term.  These NHC: CHF members help build healthy communities by providing essential health education and services to individuals in communities plagued by histories of racial and economic inequities, while developing tomorrow’s compassionate health leaders.  NHC welcomes people with all different interests and future goals!  The most important quality in an NHC member is a readiness to bring the best they have to offer - their creativity, energy, enthusiasm, and readiness to learn - to serving their communities. 

All NHC: CHF Greater Philadelphia members must live, work, or go to school in the Greater Philadelphia communities of Philadelphia County, Delaware County, Chester County, Montgomery County, Bucks County, or Camden County (NJ).

Learn more about this program or apply now on the National Health Corps website to start serving in our open member positions!

Program Name:               National Health Corps: Community Health Fellowship Greater Philadelphia
Member Position:           Patient Navigator
Host Site:                           Spectrum Health Services 5201 Haverford Avenue, Philadelphia PA 19139

Position Summary: Spectrum Health Services is a Federally Qualified Health Center that provides integrated care services for patients facing the complexity of medical and social/economic issues that emerge across the life cycle.

The Patient Navigator will play an important role at Spectrum Health Services' Community Health Center clinic located in West Philadelphia and provide supplemental support to our Cottman Avenue Site. The member will serve as an intermediary between patients and their families and the larger Spectrum care team, fostering trusting relationships and connecting patients to the range of health and social services available to address their needs. The member will help patients navigate Spectrum and specialty health system resources, connect with community programs, sign up for benefits, assist with form-related questions and completion, and work with patients to adopt healthy behaviors.

Major Duties and Responsibilities

  • Completing and submitting patient applications for social services and medication assistance programs
  • Providing education on how to complete paperwork
  • Conducting phone outreach as assigned by leadership
  • Assisting in care coordination and resource referrals
  • Creating social service resource guides and lists for clients

Characteristics of an Ideal Candidate

  • Ability to foster a spirit of humility, listening, and unity in dealing with patients, and with team members
  • Good verbal and written communication skills
  • Creative problem-solving
  • Organized; sound organizational skills
  • Demonstrated interest in Social work, health and wellness
  • Hands on assistance with getting patients connected to external specialty care and social resources to which they were referred

Member Benefits:
Members are eligible for a number of benefits, including:

  • Living stipend ($15/hour or $25,500 for the year at Full time)
  • $6,895 education award
  • Monthly SEPTA (transit) pass
  • Healthcare coverage
  • Member Assistance Program
  • Loan forbearance
  • Public health trainings & certification
  • Partial childcare reimbursement

For more information, please contact:

NHC: CHF Greater Philadelphia

Program Director, Kiera Kenney

E-mail: kkenney@healthfederation.org
Phone: 215-567-8005

Position Type and Work Schedule:
This is a full-time, non-exempt position.  Members complete 1,700 service hours over a 42-46 week service term.

Work Environment:
Standard office setting, plus minimal scheduled travel for meetings, trainings, and service opportunities.

Physical Demands:
Able to sit and work at a computer keyboard for extended periods of time.  Able to lift and move up to 15 pounds.

Must be able to get around effectively within Philadelphia and surrounding counties, either on public transportation and/or in own vehicle. 


The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.