Community Health Worker Supervisor– Philly Counts

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.


This is a full‐time, grant‐funded position under the direction of the Philadelphia Department of Public Health and Philly Counts, and in partnership Health Federation of Philadelphia. The Community Health Worker Supervisor will manage a team of 5 CHWs in promoting positive health outcomes through care referrals and information sharing, while also organizing their local community around the COVID‐19 vaccine to improve access to the vaccine and increase vaccine uptake.



  • Collaborate with Community Health Care workers to address and solve issues they experience and support them in completing daily and weekly program goals
  • Provide direction and supervision to a team of Community Health Workers on a daily basis
  • Communicate on‐going project updates to Philly Counts, the Philadelphia Department of Public Health and Community Healthcare Workers
  • Engage directly with community residents and serve as a bridge between the Philadelphia Department of Public Health and the community, with a particular focus on communities of color.
    • Provide one on one coaching and social support to CHW program participants
    • Provide referrals and improve support for COVID‐related health concerns, including but not limited to:
      • Mental health resources for anxiety and depression
      • Referrals for support services for people affected by the increase in violence due to psycho‐social stressors related to the COVID‐19 pandemic
      • Referrals for support services for people affected by drug use due to the psycho‐social stressors related to the COVID 19 pandemic
  • Share resources on care for chronic conditions and improve access to city health centers and other federally qualified health centers.
  • Support neighborhood canvassing efforts, community organizing and vaccine clinic coordination
  • Increase awareness and improve availability and access to COVID vaccines and boosters
  • Create and find ways to support the creation and ongoing facilitation of peer‐to‐ peer support systems/networks



  • High School Diploma or GED Required
  • Those selected for this position will complete a 5‐week Temple University Community Health Worker training program. Training program costs will be paid for by the City of Philadelphia. The Pennsylvania CHW Certification fees will also be paid for by the City of Philadelphia after the successful completion of the hour, supervision and training requirements. The Temple training program will provide critical knowledge and skills as they prepare to organize and engage with vulnerable communities around the COVID‐19 virus, other chronic diseases, as well as engage with the trauma and mental health issues arising from the increase in violence and drug use stemming from the psycho‐social stressors of COVID‐19.


Strong candidates will come from the neighborhoods and communities they will serve and possess the following:

  • Service coordination and navigation skills
  • Interpersonal and relationship‐building skills
  • A passion for serving your community
  • Desire to develop and practice community organizing skills
  • Knowledge of Philadelphia’s communities and being comfortable interacting with all different kinds of people with different backgrounds and opinions.
  • Desire to use the knowledge, tools, and connections developed in this role to further your career opportunities in the future.
  • Proven ability to build relationships and collaborate.
  • Strong oral communication skills.
  • Strength in trouble‐shooting and developing creative solutions.
  • Preferably have experiences as community health worker, community organizing, and/or has closely worked with marginalized communities
  • Must have a valid driver’s license and access to reliable transportation

Work Environment:

This position will require a combination of office and remote work. There is an expectation that the Community Health Worker supervisor will spend extended periods of time doing community/client outreach at public events, healthcare settings and client homes.

Position Type and Work Schedule:

This is a full‐time, non‐exempt grant‐funded position under the direction of the Philadelphia Department of Public Health and Philly Counts. This role may require working flexible work hours to accommodate clients and community meeting schedules.

Car & Travel:

  • Must be willing to travel to residents’ homes to conduct home visits
  • Must have access to a vehicle and valid driver’s license

Physical Demands:   Example: ability to transport materials, routinely moves equipment or supplies weighing up to 30 lbs.

Proof of COVID‐19 Vaccination must be produced upon hire.

Salary and Benefits:

This is an exempt position with a salary of $55,000 annually.

Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life, AD&D and long‐term care insurance
  • Short‐ and long‐term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy.


The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.