The HCCN Project Assistant plays a critical role in supporting the HRSA-funded Health Center Controlled Network project. This project focuses on optimizing health information technology and population health management tools to improve provider and patient experiences, advance interoperability, and use data to enhance value across a network of 25 participating health centers. The HCCN Project Assistant will be responsible for working closely with project staff, including the Project Director and Senior Project Manager, to assist with coordinating and deploying project activities; engaging participating health center staff; creating, curating and disseminating project-related materials and resources; providing general administrative support to the project team; and assisting with assuring project deliverables are met. This position will report directly to the HCCN Senior Project Manager.
- Coordinate internal and external project-related meetings. These may be conducted in-person or via conference call. Will require scheduling, preparing/gathering related materials and agendas, and providing any administrative support that is needed, including taking meeting notes/minutes, sending follow-up communications, etc.
- Oversee and maintain HCCN Project Portal where project-related resources, data and calendars are curated and shared with participants. Assist with re-invigorating this resource, including assisting with re-design, improving user-friendliness and functionality.
- Manage HCCN contacts, including ensuring customer relationship management system is continuously updated, as needed.
- Support development of and updating materials and presentations, including those for participating health centers, funders, and external stakeholders.
- Assist with maintaining a systematic process for communications, information sharing, problem solving and accountability.
- In collaboration with the Senior Project Manager, develop and implement systems and procedures aimed at ensuring efficient operation of the HCCN project.
- Assist with facilitation of project-related calls, including EHR-specific User Group calls, Network level webinars, and work plan check-in calls with participating health centers, as needed.
- Perform other duties as assigned.
Bachelor’s degree in public health, social work, sociology, health information technology or related field; 1-2 years of relevant program experience; or a combination of education and experience that reflects the skills identified in this position description.
- Demonstrated ability to coordinate and prioritize multiple tasks independently.
- Experience using collaborative tools like Smartsheet, Google Workspace, and Dropbox is a plus. Ability to quickly master new technology tools is essential.
- Experience with basic design principles and experience with or ability to learn Canva and Powerpoint.
- Experience working with community health and human service agencies or programs; experience with Federally Qualified Health Centers preferred.
- Highly organized, excellent time management skills and systems oriented.
- Strong problem solving and collaborative skills.
- Demonstrated ability to work independently and as part of a team.
- Excellent verbal and written communication skills.
Position Type and Work Schedule:
This is a full-time, non-exempt position.
Standard office setting, plus minimal scheduled travel for meetings, trainings, and technical assistance sessions with participating health centers.
Able to sit and work at a computer keyboard for extended periods of time. Able to lift and move up to 15 pounds.
Proof of COVID-19 Vaccination must be produced upon hire.
Must be able to get around effectively within Philadelphia and surrounding counties, either on public transportation and/or in own vehicle. Limited travel beyond surrounding counties will be required, as well.
Salary and Benefits:
$39,000 - $45,000
Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:
- Medical with vision benefits
- Dental insurance
- Flexible spending accounts
- Life, AD&D and long term care insurance
- Short- and long-term disability insurance
- 403(b) Retirement plan, with a company contribution
- Paid time off, including vacation, sick, personal and holiday
- Employee Assistance Program
Eligibility and participation is handled consistent with the plan documents and HFP policy.
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Equal Opportunity Employer
The mission of the Health Federation of Philadelphia is to improve access to and quality of health and human services for underserved and vulnerable populations. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.