Program Manager, NHC Public, Health Federation of Philadelphia

Equal Opportunity Employer

The mission of the Health Federation of Philadelphia is to promote health equity for marginalized communities by advancing access to high-quality, integrated, and comprehensive health and human services.  Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status.  This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.

Background:

National Health Corps (NHC) Public Health Corps is a new national AmeriCorps program that recruits, trains, and places 40 individuals annually in resource-limited organizations called "host sites” throughout California (Southern Inland), Delaware, Northeastern Pennsylvania, and Philadelphia.  NHC’s mission is to foster healthy communities by connecting those who need it most with health and wellness education, benefits, and services, while developing tomorrow’s  health leaders. The program does this through three main objectives. 

Objectives:

  • Decrease health disparities through addressing social determinants of health, including underlying structural oppression in communities plagued by histories of racial and economic inequities
  • Provide workforce development in community health worker, digital navigator and medical interpreter roles for a culturally representative, well-trained public health workforce
  •  Improve organizational efficiencies, community engagement and reach of services addressing social determinants of health.

JOB SUMMARY

Manages the field/site operations of the National Health Corps (NHC) Public Health Corps with partner operating sites (sub-grantees) in California (Southern Inland), Delaware, Northeastern Pennsylvania, and Philadelphia.

This position is a hybrid remote/on-site position that requires a minimum of two days per week in-person in the Philadelphia headquarters office.

JOB SPECIFICATIONS

Responsibilities/Duties

  • Manage operating site field operations and communication among four operating sites, including scheduling and leading regular conference/video call/in person meetings with program staff, providing guidance, training and technical assistance for compliance with contractual and regulatory requirements; fostering team building, developing and updating program policy and procedure manuals and documents.
  •  Oversee and monitor  the NHC Program Coordinator to:
    • Conduct remote program monitoring of operating sites to ensure compliance with funder(s) regulations and to assess program strengths and weaknesses;
    • Co-review program operating site monthly invoice packages and work with Health Federation of Philadelphia grants management staff to complete required fiscal standards for operating sites;
    • Taking meeting minutes
  • Work closely with the NHC Program Director, NHC Public Health Corps Program Manager,  NHC Program Coordinator, and NHC and NHC Public Health Corps staff, members, consultants and relevant other stakeholders to develop standardized program activities including but not limited to  program training and marketing plans,  and member and host site recruitment processes, manage their implementation across all NHC Public Health Corps operating sites, and schedule and co-facilitate related collaborative trainings and information sessions.
  • Schedule and facilitate staff, host site and member subcommittee planning meetings throughout the year.
  • Co-develop, schedule and co-facilitate an annual staff meeting, two collaborative member Pre-Service Orientations, a collaborative host site orientation and meeting, and any other collaborative trainings and meetings related to the NHC and NHC Public Health Corps program.
  • Work with Program Director and evaluation team to conduct equity impact assessments and to co-manage oversight of NHC Public Health Corps operating site evaluation data collection activities including performance measures, client, member and host site surveys
  • Work with Program Director on overseeing and monitoring progress of NHC staff and members on implementation of the program’s strategic and action plan
  • Supervise program interns; and
  • Assist with the administration of other NHC program activities, including meeting minute taking, grant writing and fundraising activities as needed and assigned.

Qualifications

Education

  • Master’s Degree in public health, social work, public administration or other relevant field OR equivalent experience

Skills/Experience

  • 3-5 years of experience in managing and administering federally and state-funded public health,  community service/human service programs;
  • Highly organized and systems oriented;
  • Strong leadership, problem solving, collaborative and mentoring skills;
  • Excellent oral and written communication skills;
  • Very strong computer skills, including knowledge and strong ability to use Google and Microsoft products, including Excel and Google Sheets. 
  • Knowledge and strong ability to use video conferencing (Zoom) platforms, as well scheduling platforms (eg. Doodle).
  • Knowledge and ability to manage Website, application and recruitment systems
  • Very strong attention to detail 
  • Able to handle multiple tasks and manage project timelines in a fast paced, and evolving environment
  • Knowledge and skills conducting internet and database research 
  • Ability to work with a variety of cultures and diverse audiences
  • AmeriCorps experience preferred but not required

Characteristics of an Ideal Candidate: 

  • Organized
  • Multi-tasker; able to prioritize appropriately
  • Detail-oriented
  • Team-oriented
  • Positive attitude
  • Strong verbal and written communication skills
  • Strong critical thinking skills 
  • Self-starter
  • Ability to handle confidential information
  • Open to learning and growth 
  • Can manage time independently 
  • Flexible 
  • Commitment to and passion for addressing health disparities, equity, and anti-racism efforts

Supervision and Review:

The supervisor assigns work in terms of project objectives and basic priorities and is available for consultation when assistance is required and in resolving controversial issues. The work is reviewed for accuracy through spot checks, through concerns raised by stakeholders, and through observation of the employee at work. 

Guidelines for Performing the Work:

Written or oral guides will offer specific instructions for completing  tasks. The employee must use considerable judgment in adapting current or developing new guidance.

Complexity of the Work:

For some tasks, the facts or conditions of the work are clear cut, predictable, and apply directly to the assignment. For others, the employee must develop new techniques, methods, or approaches to complete work assignments.

Purpose and Impact of Work Assignments:

The employee’s work product or service affects the accuracy, reliability, or acceptability of the overall program’s work product. 

Nature of Contacts (contacts outside the supervisory chain that are essential for successful performance of the work):

  • Sub-grantees 
  • Host Site partners where members are placed
  • Funder(s)
  • AmeriCorps members
  • Public
  • Community Groups
  • Media

Purpose of Contacts:

  • To give or exchange information and help assure program quality. 
  • To resolve problems or arrive at compromise solutions with people who have different viewpoints, goals or objectives
  •  To motivate, influence, or educate people who are skeptical, uncooperative, unreceptive or hostile
  •  To justify, defend, negotiate, or settle sensitive or controversial matters. viewpoints, goals, or objectives.

Special Considerations:

A criminal history check is required. Applicants with criminal backgrounds are welcome to apply. Applicants will not be eligible for consideration if they have convictions of homicide (any degree), offenses that require registration on a sexual offender registry, and/or identity theft or related offenses. Applicants with other backgrounds may be considered.

Work Environment:

Standard office setting with extended periods at work station and periodic use of office equipment.

Position Type and Work Schedule:

Full time position typical hours are Monday through Friday 9am to 5pm. Flex schedule options available with supervisor approval.  Some occasional evening and weekend work may be required.

Travel:

Travel to Washington D.C once annually. Potential to travel up to 3 operating site cities (Southern Inland California, Delaware, and Northeast Pennsylvania) annually.

Physical Demands:

Extended periods at work station and periodic use of office equipment

Proof of COVID-19 Vaccination Requirement:

Proof of COVID-19 Vaccination must be produced upon hire.

Salary and Benefits:

Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

 ·  Medical with vision benefits

·  Dental insurance

·  Flexible spending accounts

·  Life, AD&D and long-term care insurance

·  Short- and long-term disability insurance

·  403(b) Retirement Plan, with a company contribution

·  Paid time off including vacation, sick, personal and holiday

·  Employee Assistance Program 

Eligibility and participation is handled consistent with the plan documents and HFP policy.

 DISCLAIMER

The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.