Philadelphia Area Resources for COVID-19

Hepatitis B Care Navigator , Philadelphia Department of Public Health, Division of Disease Control, Viral Hepatitis Program

Posted Date: 
Wednesday, December 18, 2019 - 2:30pm
Expiration Date: 
Tuesday, February 18, 2020 - 2:30pm
Job Summary: 

Reports to: Viral Hepatitis Program Manager             

FLSA: Salaried, Exempt             

Status: Full-time

Supervises: N/A

The Hepatitis B Care Navigator will be a part of a project to eliminate Hepatitis B in Philadelphia, led by the Philadelphia Department of Public Health (PDPH). This project includes collaboration with two Federally Qualified Health Centers (FQHC) and other community-led organizations to improve prevention, testing, and care capacity in Philadelphia, along with a data-to-care approach. The Hepatitis B Care Navigator will work as a part of interdisciplinary teams within PDPH, at the two FQHCs, and with other care providers to ensure people living with hepatitis B infection are linked to hepatitis B-specific care and services needed to provide lasting hepatitis B care. Additionally, the Hepatitis B Navigators will provide education to people living with hepatitis B infection as well as collect data to inform the research and public health surveillance components of the elimination project. The Hepatitis B Care Navigators will work closely with the Project Team, as well as the viral hepatitis surveillance staff at PDPH and at partnering providers.



  • Consent and enroll eligible clients in the Hepatitis B Patient Navigator Program
  • Assess individual needs, identify barriers to successful connection to and retention in care, and connect clients to social services as appropriate
  • Provide clients with basic Hepatitis B education
  • Medical interpretation (if fluent in language and certified)
  • Help patients schedule their first medical visit and assist in accessing supportive services as needed
  • Track patient follow-up, run queries
  • Assist with reports to funding organizations or for grant writing
  • Provide feedback to the Hepatitis team during weekly meetings
  • Conduct education and outreach to community-based organizations and providers to raise awareness of hepatitis B and the services available through the program


Bachelor’s degree in Social Work, Public Health, Public Administration, or similar field from an accredited college or university preferred. Relevant years of experience can be substituted for bachelor’s degree.


  • Performing community outreach, preferably about health or social services programs.
  • Working with individuals with opioid use disorder, preferred
  • Working in a health care setting (health department, hospital, FQHC, primary care, community-based organization, etc.)
  • Able to maintain confidential medical information
  • Knowledge of and ability to work and engage with individuals who are part of specific populations, including incarcerated individuals, persons who use drugs, recent immigrants, uninsured, under-served and under-represented populations
  • Knowledge of harm reduction, stages of change, and motivational interviewing, preferred
  • Working knowledge of Hepatitis B, including transmission, prevention strategies, laboratory and treatment information preferred (additional training will be provided)
  • Extensive experience engaging with community members, including public speaking, training, and/or individual and small group engagement
  • Strong written and verbal communications skills
  • Must be skilled in Microsoft Office suite, and have the ability to manage data collection.
  • Able to handle multiple tasks and support project timeline with a high degree of organizational skill
  • Able to work effectively and professionally in a fast-paced environment
  • Fluency in at least one of the following language preferred: Mandarin, Cantonese, Vietnamese, Cambodian, French

Work Environment:  Standard office setting with extended periods at workstation and periodic use of office equipment.

Position Type and Work Schedule:  Full time position, typical hours are Monday through Friday 8:30 am to 5:00 pm.  Work location is the Philadelphia Department of Health Division of Disease Control office at 1101 Market St. 12th Floor in Philadelphia.

Travel:  This position requires minimal travel for local meetings and patient follow-up. 

Physical Demands: Ability to transport materials on occasion; walking to meetings in nearby offices.

Salary and Benefits: Salary is commensurate with experience. Health Federation offers a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life,  AD&D and long term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy. 

Application: If interested, please send a resume/CV and a cover letter to


The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

The Health Federation of Philadelphia (HFP) is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or preference, marital status or any classification protected by federal, state or local law.