Community Health Worker (CHW), Health Federation of Philadelphia

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Posted Date: 
Tuesday, October 8, 2019 - 9:15am
Expiration Date: 
Sunday, December 8, 2019 - 9:15am
Job Summary: 

Reports to: Project Director - IPMH

  Department/Program: Population Health           

FLSA: Non Exempt

Status: Full-time


Health Federation of Philadelphia is looking for a skillful and passionate Community Health Worker (CHW) to join a team that will launch a 6-month project to test an innovative direct service care model for individuals living with chronic physical and behavioral health conditions in North Philadelphia.

The ideal candidate will be a caring, accountable, and self-aware professional with excellent communication skills and the ability to adapt and learn to new environments with ease. 

CHWs serve as helpful caring professional supporting their clients to get through tough times by connecting clients to social services, behavior and clinical care, and helping with a variety of challenges that may impact a client’s health. Some of the tasks include scheduling medical care, helping with medical referrals, filling medication prescriptions, helping with housing, planning healthy meals or finding time to exercise.


  • Meets with patients at community sites, and/or health care provider sites to invite participation and conduct a needs assessment, including helping patients to set health goals
  • Collaborate with a Certified Peer Specialist to help patients address mental and physical health
  • Partner with each participant to develop a recovery plan that includes their chosen support system in becoming self-sufficient while working on overall wellness.
  • Make follow-up calls and home visits to patients
  • Use motivational techniques to assist patients to meet their health goals
  • Help patients with social issues like homelessness, substance abuse and hunger
  • Participate in weekly 1:1 supervision and team meetings discussing and assessing participants in various life domains
  • Ensure that all contact with clients/participants' is properly documented
  • In conjunction with Program Manager, assist in the creation of a monthly schedule of peer-directed activities
  • Assist patients to ensure attendance at  primary and specialist care, mental health and other  appointments
  • Help patients fill out applications for various types of assistance including Medical Assistance and SNAP (Supplemental Nutrition Assistance Program)
  • Document patient interactions and encounters in detail
  • Utilize electronic resources and referral tool for connection to social services
  • Other duties as reasonably assigned


  • Minimum of a High School or GED Diploma


  • Past experience as a Community Health Worker or Certified Peer Specialist a plus
  • Interested in helping your community demonstrated by informal experience, including helping neighbors or family members
  • Demonstrated knowledge of the local health care and mental health systems
  • Preferable: resident of North Philadelphia
  • Must be able to create, read and send email through Gmail, create word documents in Microsoft Word, use Google calendar, learn a data entry system, and work within an internet/intranet environment.
  • Preferred experience with, or ability to quickly learn Centricity or other electronic health record systems
  • Excellent communication skills
  • Comfortable with home visits and community-based outreach activities
  • Knowledge of trauma informed care a plus

Work Environment:

Standard office setting with extended periods at work station and periodic use of office equipment.

Position Type and Work Schedule:

Full time position, typical hours are Monday through Friday from 8:30 am to 5:00 pm.  Some evenings and weekend hours are likely.  Flex office schedule options available with supervisor approval.  This is a temporary position, which is expected to run from November, 2019 - March, 2020. There may be the possibility of continued employment after this time period, but this is not guaranteed.


Daily travel to multiple sites and community meetings

Physical Demands:

Ability to transport materials, routinely moves equipment or supplies weighing up to 30 lbs.

Salary and Benefits:

Our employees are our most valuable resource, so we offer a competitive and comprehensive benefits package, which can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life,  AD&D and long term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation is handled consistent with the plan documents and HFP policy. 


The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

The Health Federation of Philadelphia (HFP) is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or preference, marital status or any classification protected by federal, state or local law.