The mission of the Health Federation of Philadelphia is to improve access to and quality of health and human services for underserved and vulnerable populations. Health equity is at the heart of all our work. We believe in and are firmly committed to equal employment opportunity for employees and applicants. We do not discriminate on the basis of race, color, national or ethnic origin, ancestry, age, religion, disability, sex or gender, gender identity and/or expression, sexual orientation, military or veteran status. This commitment applies to all aspects of the Health Federation of Philadelphia’s employment practices, including recruiting, hiring, training, and promotion.
Equal Opportunity Employer
The Bereavement Care Provider is a full-time position at the Philadelphia Medical Examiner’s Office (MEO) that is primarily responsible for providing telephonic as well as in-person crisis intervention counseling, education, and support to bereaved and/or traumatized individuals – with an emphasis on the family members of victims of homicides. This position requires a high level of clinical responsibility, integrity, and initiative.
- Offer crisis intervention outreach via telephone to all homicide victim families;
- Provide timely referrals for homicide victims families to the Anti-Violence Partnership of Philadelphia;
- Offer crisis intervention outreach via telephone as well as telephonic follow-up as needed to other bereaved individuals as assigned;
- Offer crisis intervention counseling, education, and support to all bereaved and/or traumatized individuals presenting in-person to the Philadelphia MEO;
- Enter all case notes into the MEO database in a timely fashion;
- Identify any bereavement, health-related or social service needs of grieving families and help connect them to the proper community resources;
- Help collect health-related and social service resources within Philadelphia;
- Participate in the Child Death Review homicide team;
- Help train any new bereavement staff hires and supervise social work interns;
- Provide cross-coverage for other MEO bereavement support staff as needed;
- Closely collaborate with all Fatality Review Program and MEO staff;
- Complete all tasks as assigned, including related duties not specified above.
Must possess either (1) a Master of Social Work (or equivalent) degree at an accredited college or university or (2) a Bachelor of Social Work at an accredited college or university with a minimum history of four years’ experience in clinical social work or serving victims of crime.
Ability to work with culturally and economically diverse audiences;
Social and cultural factors that contribute to attitudes and behaviors common to trauma and grief;
Familiarity with trauma-informed service provision and the ability to work effectively with clients experiencing acute trauma;
Principles, practices and techniques related to working with bereaved individuals;
Ability to observe, recognize, analyze and report on individual’s and families’ behavioral, attitudinal, emotional and social problems, and to help provide useful information and links for future support;
Ability to work within scope and standards of the provision of bereavement care;
Ability to be self-motivated and work independently yet also function under the direct supervision of an administrative supervisor;
Sound computer skills and good experience in the use of Microsoft Office Suite;
Must be fluent in English and have an ability to clearly communicate information both orally and in writing;
Previous experience providing grief counseling to bereaved individuals or crisis intervention services to individuals experiencing trauma is preferred.
Standard office setting at the Philadelphia MEO with extended periods at one’s workstation and periodic use of office equipment.
Position Type and Work Schedule:
Full time position, typical business hours.
No travel involved; all work is done on-site at the Philadelphia MEO.
None apart from standard office work.
Salary and Benefits:
$61,000, with a comprehensive benefits package that can include:
Proof of COVID-19 Vaccination must be produced upon hire.
Medical with vision benefits
Flexible spending accounts
Life, AD&D and long-term care insurance
Short- and long-term disability insurance
403(b) Retirement Plan, with a company contribution
Paid time off including vacation, sick, personal and holiday
Employee Assistance Program
Eligibility and participation are handled consistent with the plan documents and HFP policy.
The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.