Philadelphia Area Resources for COVID-19

Bereavement Care Provider, Philadelphia Dept of Public Health/Medical Examiner’s Office

Posted Date: 
Wednesday, September 16, 2020 - 9:30am
Expiration Date: 
Friday, October 9, 2020 - 5:30pm
Job Summary: 

Department/Division: Philadelphia Dept of Public Health/Medical Examiner’s Office

Reports to: Medical Director, Fatality Review Program          

FLSA: Please ask HR for guidance         

Status: Full-time

Supervises: n/a

Created/Revised: Revised September 2020

The Bereavement Care Provider (BCP) is a full-time position located at the Philadelphia Medical Examiner’s Office (MEO) that is primarily responsible for providing telephonic grief counseling and support but also some in-person bereavement services to individuals who have recently lost a loved one. While this position has a clinical component to it, work with most bereaved individuals is completed in a single telephonic interaction. This position requires a high level of clinical responsibility, integrity, and initiative.



  • Offer bereavement outreach via telephone to select cases as assigned, including telephonic follow-up as needed;
  • Offer crisis intervention counseling, education, and support to bereaved and/or traumatized individuals who present in person to the Philadelphia MEO;
  • Provide timely referrals for families of homicide victims to the Anti-Violence Partnership of Philadelphia;
  • Identify any bereavement, health-related or social service needs of grieving families and help connect them to the proper community resources;
  • Enter all case notes into the MEO database in a timely fashion;
  • Perform family interviews for certain death review teams as assigned;
  • Provide cross-coverage for other MEO bereavement support staff as needed;
  • Closely collaborate with all Fatality Review Program and MEO staff members;
  • Complete all tasks as assigned, including related duties not specified above.


  • Must possess either (1) a Master of Social Work (or equivalent) degree at an accredited college or university or (2) a Bachelor of Social Work at an accredited college or university with a minimum history of four years’ experience in clinical social work.


  • Social and cultural factors that contribute to attitudes and behaviors common to trauma and grief;
  • Familiarity with trauma-informed service provision and the ability to work effectively with clients experiencing acute trauma;
  • Principles, practices and techniques related to working with bereaved individuals;
  • Ability to observe, recognize, analyze and report on individual’s and families’ behavioral, attitudinal, emotional and social problems, and to help provide useful information and links for future support;
  • Ability to work within scope and standards of the provision of bereavement care;
  • Ability to work with culturally and economically diverse audiences; 
  • Ability to be self-motivated and work independently yet also function under the direct supervision of an administrative supervisor;
  • Ability to handle multiple tasks and manage project timelines with a high degree of organizational skill;
  • Sound computer skills and good experience in the use of Microsoft Office Suite;
  • Must be fluent in English and have an ability to clearly communicate information both orally and in writing;
  • Bilingual in Spanish is preferred; 
  • Experience providing grief counseling to bereaved individuals or crisis intervention services to individuals experiencing trauma is preferred.

Work Environment:

Standard office setting at the Philadelphia MEO with extended periods at one’s workstation and periodic use of office equipment. Availability for remote work during the COVID-19 stay-at-home order.

Position Type and Work Schedule:

Full-time position that is partially grant-funded; includes working a Saturday and/or Sunday shift.


No travel involved; all work is conducted on-site at the Philadelphia MEO.

Physical Demands:

None apart from standard office work.

Salary and Benefits:

$60,337, with a comprehensive benefits package that can include:

  • Medical with vision benefits
  • Dental insurance
  • Flexible spending accounts
  • Life, AD&D and long-term care insurance
  • Short- and long-term disability insurance
  • 403(b) Retirement Plan, with a company contribution
  • Paid time off including vacation, sick, personal and holiday
  • Employee Assistance Program

Eligibility and participation are handled consistent with the plan documents and HFP policy.



The Health Federation reserves the right to modify, interpret, or apply this job description in any way the Company desires. The above statements are intended to describe the general nature and level of work being performed by an employee assigned to this position. This job description in no way implies that these are the only duties, including essential duties, responsibilities and/or skills to be performed by the employee occupying this position. This job description is not an employment contract, implied, or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.

The Health Federation of Philadelphia (HFP) is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or preference, marital status or any classification protected by federal, state or local law.