HFP Hosts Annual Health Center Controlled Network In-Person QI Training

Careta Grant, LPN, and Dr. Victor Lahnovych explore i2iTracks.

Philadelphia, PA - On Tuesday, June 12 and Wednesday, June 13, dozens of representatives from the Health Federation of Philadelphia’s (HFP) Health Center Controlled Network (HCCN) met for an annual in-person meeting at Temple University’s Center City campus.  Each year this event represents a wonderful opportunity for participants to network and collaborate with others across the network and around the state. 

Led by HFP’s Senior Director of Population Health, Suzanne Cohen, along with HFP staffers Jessica Chen, Modupeola Dovi, Holly Hainsworth, and Debra McGrath, the two-day training focused on quality improvement processes and i2iTracks, a population health management tool the HCCN members utilize to support this work.  

Day one of the meeting focused largely on quality improvement work at participating FQHCs.  Projects from three different health centers were highlighted, as staff presented the quality improvement processes through which colorectal cancer screening rates, hypertension control, and patient outreach were improved at their FQHC and how i2iTracks was leveraged to support this work.  Participants spent day two focused on i2iTracks and some of the more robust and advanced reporting functionalities available through the software, iPHA (population health analytics) reports.  Emily Nichols, Director of Operations at Family Practice & Counseling Network and a consultant on the HFP HCCN project, provided an overview of iPHA reports and demonstrated how these reports can be built and shared within the system.  One-on-one support was also available to participants around various technology tools that could be used to support their quality improvement work.  

Careta Grant, LPN, an EHR Data Manager at Community Health and Dental Care and hands-on user of the i2iTracks software, attended the training to learn more about the functionality.  “This software is just one of the many performance improvements introduced to us by HFP.  I don’t think CH-DC would be where we are without HFP’s help,” noted Grant. “The Health Federation, for our organization, is the source of vitamin C, D, B12, zinc, and magnesium that every body needs.”

Dr. Victor Lahnovych, who made the trek to the two-day meeting from Keystone Rural Health Consortia's Cameron County Health Care Center in Emporium, PA, echoed Grant’s sentiments, “The Health Federation is generally interested in improving public health as a whole, and as a member of the HCCN, they advocate for us with our vendors.  They serve as a great liaison with i2i, and it is meetings like this – where we get to see this software in practice – that are truly valuable for us.  Our partnership with HFP is worth its weight in gold.”

HCCN is a grant-supported program open to Federally Qualified Health Centers and look-alikes across Pennsylvania. The project focuses on supporting patient-centered health care delivery and population health. HCCN optimizes health center use of information technology tools and supports quality improvement efforts such as data collection, management, analysis, and reporting. The HCCN data warehouse represents de-identified health services and outcomes data for over 500,000 health center patients in Pennsylvania.

This project is/was supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) under grant number H2QCS30281 (Health Center Controlled Networks). This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by HRSA, HHS or the U.S. Government.